Analisis Balanced Scorecard Sebagai Alat Ukur Kinerja pada Salah Satu Perguruan Tinggi Swasta di Bandung

Tryana, Wiwin (1354012) (2017) Analisis Balanced Scorecard Sebagai Alat Ukur Kinerja pada Salah Satu Perguruan Tinggi Swasta di Bandung. Undergraduate thesis, Universitas Kristen Maranatha.

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Abstract

Balanced Scorecard adalah mengukur kinerja organisasi dari empat perspektif yaitu perspektif finansial, perspektif pelanggan, perspektif proses bisnis internal dan perspektif pertumbuhan dan pembelajaran. Tulisan ini menitikberatkan pada bagaimana penerapan konsep Balanced Scorcard pada salah satu perguruan tinggi swasta di Bandung. Berbagai kendala dan permasalahan yang timbul dari penerapan Balance Scorecard menjadi masukan bagi Institusi. Konsep ini membantu Institusi untuk melakukan pengukuran kinerja secara lebih komprehensif dan akurat.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: balanced scorecard, perspektif pelanggan, persepktif bisnis (intenal), perspektif finansial, perspektif pertumbuhan dan pembelajaran, pengukuran kinerja
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Economics > 54 Accounting Department (Night Classes)
Depositing User: Perpustakaan Maranatha
Date Deposited: 16 Oct 2017 05:25
Last Modified: 16 Oct 2017 05:25
URI: http://repository.maranatha.edu/id/eprint/23623

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