Marlina, Desi (1032033) (2013) Rancangan dan Uji Coba Modul Pelatihan untuk Meningkatkan Hardiness pada Staff Pajak yang Bekerja di PT X dalam Rangka Resilience at Work. Masters thesis, Universitas Kristen Maranatha.
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Abstract
The title of this research is the design and testing of training module to improve hardiness on tax staff working in PT X in the context of resilience at work. The purpose of this study was to design a hardiness training module on tax staff working in PT X. While the purpose of this study is to obtain a proven training module that improve hardiness for the employee to become more resilient in the face of a stressful job (stressful). The sample was 15 people tax staff who have worked more than three months in PT X. Measuring devices used in this study is a questionnaire consisting of 27 hardiness question items. The validity of questionnaire items ranged from 0309-0861. It indicates that the question items can be used. While its reliability of 0.8619. It indicates that the question items have a relatively high reliability. The results showed that most of the tax staff working in PT X showed positive reactions to the training and increased hardiness after undergoing training. This training module has been tested through reaction level and the level of learning in improving the overall hardiness and its aspects. Advice can be given in this study to tax staff working in PT X is to apply the results obtained from the training to do the job every day. To the company, the training can be one of the efforts to improve the hardiness of employee to be more resilient in the works, so they can last a long time to work and develop a career in PT X. To further research in order to revise the existing training programs, especially in terms of training methods, so training becomes more effective to increase hardiness.
| Item Type: | Thesis (Masters) |
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| Subjects: | B Philosophy. Psychology. Religion > BF Psychology |
| Divisions: | Faculty of Psychology > 32 Master’s Degree in Professional Psychology |
| Depositing User: | Perpustakaan Maranatha |
| Date Deposited: | 25 Nov 2014 08:27 |
| Last Modified: | 25 Nov 2014 08:27 |
| URI: | http://repository.maranatha.edu/id/eprint/8320 |
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