Pengaruh Penerapan Sistem Pengendalian Manajemen dan Kinerja Karyawan terhadap Efektivitas Pelayanan Jasa (Studi Kasus Giant Hyperpoint Pasteur)

Novianti, Devina (0951250) (2015) Pengaruh Penerapan Sistem Pengendalian Manajemen dan Kinerja Karyawan terhadap Efektivitas Pelayanan Jasa (Studi Kasus Giant Hyperpoint Pasteur). Undergraduate thesis, Universitas Kristen Maranatha.

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Abstract

Penelitian ini dilakukan dengan tujuan untuk mengetahui pengaruh penerapan Sistem Pengendalian Manajemen dan Kinerja Karyawan terhadap Efektivitas Pelayanan Jasa, sehingga dilakukan penelitian pada Giant Hyperpoint Pasteur Bandung. Data pada penelitian ini, didapat dari Observasi, pembagian Kuesioner, dan Studi Kepustakaan untuk mendukung teori konsep. Dari hasil pengolahan data dan uji hipotesis yang ada, diperoleh nilai sebesar 3,68%. Hal tersebut menunjukkan bahwa tidak terdapat pengaruh yang signifikan antara Sistem Pengendalian Manajemen dan Kinerja Karyawan terhadap Efektivitas Pelayanan Jasa di Giant Hyperpoint Pasteur.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Sistem Pengendalian Manajemen, Kinerja Karyawan, Efektivitas Pelayanan Jasa.
Subjects: H Social Sciences > HF Commerce > HF5601 Accounting
Divisions: Faculty of Economics > 51 Accounting Department
Depositing User: Perpustakaan Maranatha
Date Deposited: 23 Feb 2016 09:59
Last Modified: 23 Feb 2016 09:59
URI: http://repository.maranatha.edu/id/eprint/18956

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