Penetapan Total Quality Management Berpengaruh terhadap Peningkatan Penjualan Perusahaan ((Studi Kasus Pada PT. ”X”,Tasikmalaya)

Fenny, - (0651110) (2010) Penetapan Total Quality Management Berpengaruh terhadap Peningkatan Penjualan Perusahaan ((Studi Kasus Pada PT. ”X”,Tasikmalaya). Undergraduate thesis, Universitas Kristen Maranatha.

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Abstract

Current business climate in Indonesia is full of competition, not least in the field of manufacturing. In this case quality plays a very important. That companies can produce goods and services of high quality, have a competitive advantage, and increased productivity, companies must have an appropriate strategy for these problems. Application of Total Quality Management is expected to be a solution to the problems in doing research on that. This research of a soap manufacturing company in Tasikmalaya, namely PT. "X". The purpose of this research is to determine adequacy application of Total Quality Management is an effective influence on increased sales at PT. "X". The method used is descriptive method with survey study approach in which the data obtained during the study is processed, analyzed, and further processed based on the theory they have learned. Having obtained the data, conducted the analysis to take a conclusion. Data needed for research obtained through interviews, questionnaires and documentation. Based on the results of research and discussion, it can be concluded "Application of Total Quality Management is an effective influence on increased sales."

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Total Quality Management, quality, performance, sales.
Subjects: H Social Sciences > HF Commerce > HF5601 Accounting
Divisions: Faculty of Economics > 51 Accounting Department
Depositing User: Perpustakaan Maranatha
Date Deposited: 23 Apr 2015 10:13
Last Modified: 23 Apr 2015 10:13
URI: http://repository.maranatha.edu/id/eprint/11984

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