Items where Author is "Yunus, Novita Wulansari"

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Yunus, Novita Wulansari and Aribowo, Agus (2022) Customer Experience dan Relationship Value: Sebuah Strategi Rumah Sakit dalam Mendapatkan Keunggulan Kompetitif. PT. Djava Sinar Perkasa, Tegal. ISBN 978-623-5335-52-0

Yunus, Novita Wulansari and Aribowo, Agus (2020) Pengaruh Customer Experience terhadap Customer Satisfaction pada Pasien Rawat Inap Kelas VIP di Rumah Sakit Immanuel Bandung. Majalah Ilmiah Unikom, 18 (1). pp. 29-36. ISSN 2527-7030

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