Items where Author is "Ayu, Astrid Puspa ( 0623092 )"

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Thesis

Ayu, Astrid Puspa ( 0623092 ) (2010) Analisis dan Usulan Perbaikan Pelayanan Angkutan Umum Bus Damri Menggunakan Metode SERVQUAL Dan KANO Untuk Memperbaiki Pelayanan Jasa Yang Diberikan (Studi Kasus Di Perum Damri, Gede Bage, Bandung). Undergraduate thesis, Universitas Kristen Maranatha.

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