Items where Author is "Fitriawati, Mita ( 0423087 )"

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Thesis

Fitriawati, Mita ( 0423087 ) (2008) Usulan Strategi Perbaikan Kualitas Pelayanan Untuk Menekan Ketidakpuasan Pelanggan (Studi Kasus Di Hotel X). Undergraduate thesis, Universitas Kristen Maranatha.

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