Yulianti, Diana Trivena and Anggraini, Dian (2010) Analisis Pengelolaan TI PT. X Dengan Menggunakan ITIL v3, Service Operation. Jurnal Sistem Informasi, 5 (2). pp. 111-122.
![[img]](http://repository.maranatha.edu/style/images/fileicons/text.png) |
Text
Analisis Pengelolaan TI.pdf - Published Version Download (135Kb) |
Abstract
Nowadays, The Development of Information System is very advanced, as it is the internet which is flourishing. ITIL is a service to analyst information systems most often user. ITIL Service Operation will provide the information of solving the problem and give the solutions for PT X, where the results will be distributed to the division, head office, branch offices PT X. Source data is used to conduct observations made in the company. Research method which is used here is a method to analyze the existing problems in the company. This analysis made in the system, which is expected to become one of the alternative data processing and the delivering of information will save time, effort, and cost of PT X.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | ITIL, Information System, Service Operation. |
| Subjects: | T Technology > T Technology (General) |
| Depositing User: | Perpustakaan Maranatha |
| Date Deposited: | 27 Feb 2012 09:14 |
| Last Modified: | 27 Feb 2012 09:14 |
| URI: | http://repository.maranatha.edu/id/eprint/557 |
Actions (login required)
 |
View Item |
