The Role of Millenials' Trust in the Use of Digital Banks in Indonesia

Susilawati, Christine Dwi Karya and Lingga, Ita Salsalina and Valencia, Virly (2022) The Role of Millenials' Trust in the Use of Digital Banks in Indonesia. In: The 6th International Conference on Family Business and Entrepreneurship, June 2nd, 2022, Bali.

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Abstract

This study aims to examine the effect of Millennial Trust on the use of Digital Banks to increase economic activity in the use of Digital Banks. This is supported by research by (Saparudin, Rahayu, Hurriyati, &Sultan, 2020) that Trust has an effect on the use of Digital Banks with the UTAUT model with Performance Expectancy, Effort Expectancy, and Social Influence. It is hoped that this research can detect the main factors of trust that support the influence of millennial trust in the use of this Digital Bank, so that this Digital Bank information system can grow and develop in accordance with the expectations of millennials, and can be input for Digital Banks so that millennial trust is higher. To introduce respondents to the emergence of Digital Banks in Indonesia. The results show that Trust is proven to affect Performance Expectancy, Trust is proven to affect Effort Expectancy, Trust is also proven to affect Social Influence, and Trust also Affects the Use (Behavioral Intention) of Digital Banks. So, Trust plays an important role in the use of this Digital Tire by Millennials.

Item Type:	Conference or Workshop Item (Paper)
Contributors:	Contribution Contributors NIDN/NIDK Email Author Susilawati, Christine Dwi Karya UNSPECIFIED UNSPECIFIED Author Lingga, Ita Salsalina UNSPECIFIED UNSPECIFIED Author Valencia, Virly UNSPECIFIED UNSPECIFIED
Uncontrolled Keywords:	Trust, Digital Bank, information system.
Subjects:	H Social Sciences > HG Finance
Depositing User:	Perpustakaan Maranatha
Date Deposited:	07 Apr 2025 11:23
Last Modified:	07 Apr 2025 11:23
URI:	http://repository.maranatha.edu/id/eprint/33890

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