Baransano, Marcia (0573065) (2009) Analisis dan Perancangan Standard Operating Procedures untuk Fakultas Teknologi Informasi UKM dengan Menggunakan ISO 9001:2000. Undergraduate thesis, Universitas Kristen Maranatha.
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Abstract
Faculty of Information Technology (FTI) is one of the newest faculties of Maranatha Christian University (UKM). It has been well accepted by the community to this moment and has 3 (three) main study programs, which are, S1 Teknik Informatika, S1 Sistem Informasi and D3 Teknik Informatika. The main 2 (two) processes involved in FTI are academic and administration processes. These 2 (two) processes are crucial to the development and improvement of FTI. FTI operates fully with high contribution from individuals such as TET, TAT/TKT, students and other supporting individuals. The overall task conducted in FTI is a system that contains procedures that must be obeyed by overall individuals involved in FTI, in order to manage quality management syste m continually. The final project conducted in FTI was focused on analysis and design of FTI Standard Operating Procedures (SOPs) documentation. The SOPs were designed for overall procedures involved in both academic and administration processes, which were established by the FTI. The ISO 9001:2000 standard was used as a standard guideline in analysis, design and writing of SOPs (procedures and forms). The main goal of this final project is to provide SOPs documentation required by the FTI in order to achieve its Quality Management System implementation.
Item Type: | Thesis (Undergraduate) |
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Uncontrolled Keywords: | standard operating procedure, procedure, form, ISO 9001:2000, quality management system, quality manual, ISO 9001:2000 clause 4 |
Subjects: | T Technology > T Technology (General) |
Divisions: | Faculty of Information Technology > 73 Information Systems Department |
Depositing User: | Perpustakaan Maranatha |
Date Deposited: | 21 Sep 2015 04:22 |
Last Modified: | 21 Sep 2015 04:22 |
URI: | http://repository.maranatha.edu/id/eprint/15286 |
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