Work Exhaustion on Information Technology Professional

Saragih, Susanti R (2013) Work Exhaustion on Information Technology Professional. In: The 2nd IBSM, International Conference on Business and Mangement, 2-4 Oktober 2013, Bangkok.

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Abstract

As organizational utilization of (and dependence on) information systems and technology continues to grow, the ability of an organization to retain valuable technology staff is likely to become a critical factor in attainment of strategic goals. Working as an IT staff is often a demanding and stressful. Therefore, the concept of work exhaustion from the management and psychology research literature is examined in the context of technology professionals. Data were collected from 150 IT professionals in various industries from Jakarta and Bandung . This study shown that role conflict and job autonomy are significantly affecting work exhaustion on IT professionals thus lead to turnover intention. In addition, the results also shown that IT staff experiencing higher level of work exhaustion reported higher intentions to leave. Moreover, exhausted IT professionals identified insufficient staff and resources as a primary cause of work exhaustion. Additionally, implications for practice and future research are discussed.

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Conference or Workshop Item (Paper)

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