Items where Author is "Setiawan, Vincensius (0952190)"

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Thesis

Setiawan, Vincensius (0952190) (2012) Peranan Kualitas Layanan dalam Meningkatkan Loyalitas Pelanggan dengan Kepuasan Nasabah sebagai Variabel Mediasi : Studi pada Bank OCBC NISP Bandung. Undergraduate thesis, Universitas Kristen Maranatha.

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