Items where Author is "Setiawan, Mardika (0352403)"

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Setiawan, Mardika (0352403) (2010) Pengaruh Kualitas Layanan dan Kepuasan Pelanggan terhadap Word of Mouth (Studi Kasus Penelitian di Salon Anata Bandung). Undergraduate thesis, Universitas Kristen Maranatha.

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