Items where Author is "Wijayanti, Indri ( 0623131 )"

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Thesis

Wijayanti, Indri ( 0623131 ) (2010) Analisis dan Usulan Penyebab Kegagalan Pelayanan Travel Menggunakan Metode DMAIC dan Kano Untuk Mewujudkan Pelayanan Yang Optimal (Studi Kasus Di Primajasatour & Travel Jurusan Bandung-Tasik). Undergraduate thesis, Universitas Kristen Maranatha.

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