Items where Author is "Samosir, Maya Indriyani ( 0723047 )"

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Samosir, Maya Indriyani ( 0723047 ) (2011) Analisis Tingkat Kepuasan Siswa SMA Kelas XII Di Rumah Belajar Daniel Dengan Menggunakan Metode Service Quality (Servqual), Model Kano, FTA, dan FMEA. Undergraduate thesis, Universitas Kristen Maranatha.

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