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Andre, Florentina and Lauw Tjun Tjun, - (2014) Pengaruh Total Quality Management (TQM) Terhadap Kualitas Pelayanan dan Kepuasan Konsumen di Jurusan Akuntansi Fakultas Ekonomi Salah Satu Universitas di Bandung. Jurnal Akuntansi, 6 (1). pp. 47-83. ISSN 2085-8698
Andre, Florentina and Veronica, M. Sienly (2014) Analysis The Relationship Between Corporate Social Responsibility And The Welfare Society PT X In Bandung. In: The 11th Ubaya International Annual Symposium on Management, 15-16 March 2014, Batu.