Analyzing the Importance of User Competency to the Effectiveness of Accounting Information System in Banking Sector

Lingga, Ita Salsalina (2019) Analyzing the Importance of User Competency to the Effectiveness of Accounting Information System in Banking Sector. In: 3rd Asia Pacific Management Research Conference (APMRC 2019), 13-15 November 2019, Bali.

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Abstract

Information technology is developing very fast now. In this fourth Industrial Revolution, technological development plays an important role in organization. In order to be able to survive, especially in the midst of today’s world that increasingly rely on information technology, every organization need Accounting Information System. As a business strategy, Accounting Information System must be supported by competent employees. In other words, without an adequate user competency it is impossible to have an effective Accounting Information System. This research aims to analyse the effect of user competency on the effectiveness of Accounting Information System. Data collection in this descriptive survey research uses questionnaires which were distributed to regional banks located in 24 provinces in Indonesia. Total 176 questionnaires were collected from manager and staff related to accounting. Analysis of data uses Smart Partial Least Square (PLS). Based on the results of this study it can be concluded that user competency affects the effectiveness of Accounting Information System. The results show that inadequate knowledge and skills possessed by the employees will give an impact to the effectiveness of the Accounting Information System. Thus, it is necessary for all banks to increase knowledge and skills of their employees as user of Accounting Information System so they are able to compete. This finding are in line with previous research and support the theory.

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Conference or Workshop Item (Paper)

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