Jaya, Try Atmaja Linggan and Ayub, Mewati (2021) Pengembangan Knowledge Management dengan Teknik Information Retrieval. Jurnal Teknik Informatika dan Sistem Informasi, 7 (1). pp. 85-99. ISSN 2443-2229
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Abstract
Data sets can be used as information to solve problems or share knowledge with others. In the implementation of the new system, many input errors, or obscurity of the workflow of the program, are experienced repeatedly by the same person or people in the same department. Besides that, for new employees, it takes time to adapt and solve the problem. To solve it, a system is needed to record problems and their solutions, or share knowledge, both for old and new employees as the First Aid. Knowledge Management System is expected to solve the problems as a tool to find the information needed. The knowledge consists of collected data which contains errors, causes, solutions, business flow, user authorization, and other data. The data from a collection of tickets, personal messages or e-mail, and user knowledge will be entered into the database as the storage for the knowledge. In the input process, each word will be broken down based on the character "space", tokenizing, filtering, and Vector Space Model (VSM) and stored into the database. Users can search for information by entering keywords or sentences according to user needs. The input will be processed by tokenizing, filtering, and calculating the length using VSM. After getting the input length, the results will use the TF-IDF algorithm and cosine similarity to find the information. The system will display the results in a list form and show the details if the results of the list are selected.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Cosine Similarity; Information Retrieval; Knowledge Management System; TF-IDF; Vector Space Model. |
| Subjects: | T Technology > T Technology (General) |
| Depositing User: | Perpustakaan Maranatha |
| Date Deposited: | 26 Oct 2021 22:31 |
| Last Modified: | 26 Oct 2021 22:31 |
| URI: | http://repository.maranatha.edu/id/eprint/27995 |
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