Peranan Audit Internal sebagai Alat Bantu Manajemen dalam Penerapan Sistem Manajemen Kualitas (ISO 9001:2000) (Studi Kasus pada PT. Ultrajaya Milk Industry, Tbk Bandung)

Yuniarti , Sherly (0651362) (2010) Peranan Audit Internal sebagai Alat Bantu Manajemen dalam Penerapan Sistem Manajemen Kualitas (ISO 9001:2000) (Studi Kasus pada PT. Ultrajaya Milk Industry, Tbk Bandung). Undergraduate thesis, Universitas Kristen Maranatha.

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Abstract

Companies that will win the competition in a market segment should be able to reach the level of quality, not just the quality of its products, but quality viewed from all aspect. This can be seen from the strong initiatives in developing quality management systems (quality management system). There is a close relationship between the quality of products (goods and services), customer satisfaction, and corporate profits. The higher the quality of a product, the higher the customer satisfaction and at the same time will support high prices and often low cost. From the research proves there is a strong correlation between the role of internal audit as a management tool to support the implementation of quality management system. The role of internal audit has a level of tightness of 0.726 as management tools in the implementation of quality management system. Based on the adjusted R-square value can be seen that the internal audit role (variable X) has the effect of 0.51 or 51% as a management tool in the implementation of quality management system (variable Y), while the rest of (100% -51% = 49 %) affected by other factors. Meanwhile, based on the results of Pearson correlation significance 0.000 so can draw the conclusion that Ho refused and Ha is received, where the role of Internal Audit serves as a management tool in the implementation of quality management systems. This is because the significance of Pearson correlation 0.000 <0.05.

Item Type: Thesis (Undergraduate)
Subjects: H Social Sciences > HF Commerce > HF5601 Accounting
Divisions: Faculty of Economics > 51 Accounting Department
Depositing User: Perpustakaan Maranatha
Date Deposited: 03 Jun 2015 10:19
Last Modified: 03 Jun 2015 10:19
URI: http://repository.maranatha.edu/id/eprint/12861

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