Peranan Penerapan Pengendalian Pelayanan Pasien Rawat Inap dalam Menunjang Kinerja Instalasi Rawat Inap Prima I Rumah Sakit Immanuel Bandung

Raharja, Jelly (0651065) (2010) Peranan Penerapan Pengendalian Pelayanan Pasien Rawat Inap dalam Menunjang Kinerja Instalasi Rawat Inap Prima I Rumah Sakit Immanuel Bandung. Undergraduate thesis, Universitas Kristen Maranatha.

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Abstract

A hospital is a nonprofit organization that differs clearly shaped by the organization aimed at for-profit company. The hospital is an institution of labor-intensive and capital intensive activities are in great need of support funds. Hospitals absorb the largest health budget in comparison with other health programs. But even with this fact is not sufficient to fund the operational needs of the optimum. The author conducted research in Immanuel. Located at 161 Kopo street in Bandung. The purpose of this study is to determine the role of application service management control systems in-patients in improving the plant performance hospitalization in Immanuel Bandung. Indicators are used to seeing the implementation of management control system inpatient services are structures and processes of management control systems. While the indicators used to assess the performance of inpatient installation is BOR, BTO, LOS and Toi. The author obtained the data and dissemination of information through questionnaires, interviews and literature study. The method used in this research is descriptive method with approach of case studies. While statistical methods using Champion. The results showed that in accordance with the provisions set forth by the authors, the authors propose a hypothesis: "the role of controlling the application of inpatient services to support inpatient installation performance" unacceptable. This means that the controlling role of inpatient services at Immanuel Hospital in Bandung was instrumental in supporting the installation of performance while the performance of inpatient care still must be improved.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: control, service, performance, hospitality installation
Subjects: H Social Sciences > HF Commerce > HF5601 Accounting
Divisions: Faculty of Economics > 51 Accounting Department
Depositing User: Perpustakaan Maranatha
Date Deposited: 09 Apr 2015 11:25
Last Modified: 09 Apr 2015 11:25
URI: http://repository.maranatha.edu/id/eprint/11708

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